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Troubleshooting Information

User Control Panel (UCP)

I just signed up for a slot, and my UCP keeps saying invalid password! Our server infrastructure...

Updated 1 year ago by varg

Extra Upload Bandwidth Addons

Client Area (Manage Billing)

We offer extra upload bandwidth addons for clients that require more upload traffic than is avail...

Updated 1 year ago by Neutrino

Credit Balance

Client Area (Manage Billing)

Clients can store funds in their credit balance and use them to purchase new services or automati...

Updated 1 year ago by Neutrino

How to connect to Ultra.cc HTTP Proxy Service

HTTP Proxy

All Ultra.cc plans have complimentary HTTP Proxy included. HTTP Proxy is used to quickly circumve...

Updated 1 year ago by varg

Ultra.cc Bug Bounty Hall of Fame

Ultra.cc Bug Bounty Program

Updated 1 year ago by varg

Airsonic Advanced

Airsonic Advanced

Airsonic Advanced is a free, web-based media streamer, providing ubiquitous access to your musi...

Updated 2 years ago by Raikiri

Mobile Apps

Mobile Apps

This section shows you the different apps that you can use to manage your Ultra.cc slot. Trans...

Updated 2 years ago by Raikiri

Initial Setup

Rsync

Rsync is a very robust CLI tool that provides fast incremental file transfer with many features: ...

Updated 2 years ago by Neutrino

Content Abuse Policy

Ultra.cc Policies

Complaints against Copyrighted Content We understand that our client may distribute copyrighted,...

Updated 2 years ago by Tyler

Data Handling Policy

Ultra.cc Policies

At Ultra.cc, we ask and store the minimum amount of information from you that is necessary to mai...

Updated 2 years ago by Tyler

Initial Setup and Configuration

Customizable Ultra File Cleaner

Please be aware that incorrect configuration will remove any number of files. THEY CAN NOT BE ...

Updated 2 years ago by Joe

Infomation and Overview

The Lounge

Fully Web based IRC Client Modern features brought to IRC. Push notifications, link previews, ne...

Updated 3 years ago by Joe

Download Client Connection Details

Torrent Clients ruTorrent use rTorrent: Checked rTorrent Host: https://{username}.{servername}...

Editing rtorrent.rc to allow more options

Rtorrent is a fairly powerful torrent client with many features not in use by default, being a c...

Updated 3 years ago by Neutrino

Username Policy

Ultra.cc Policies

Usernames at Ultra.cc are available on a first-come, first-served basis and intended for immediat...

Updated 3 years ago by Joe

Ultra.cc Subprocessors and Cookies

Ultra.cc Policies

Ultra.cc provides a great deal of transparency regarding how we collect, store, process, and shar...

Updated 3 years ago by Joe

Service Level Agreement

Ultra.cc Policies

The Service Level Agreement (“SLA”) is a policy governing the Terms and usage of Services provide...

Updated 3 years ago by Joe

Sensitive Data Removal Policy

Ultra.cc Policies

What is Sensitive Data? Sensitive data refers to content that should have been kept confident...

Updated 3 years ago by Joe

Global Privacy Practices

Ultra.cc Policies

Ultra.cc provides the same high standard of privacy protection—as described in Ultra.cc Privacy a...

Updated 3 years ago by Joe