Ultra Bug Bounty Program
Security is core to our values, and we value the input of security researchers to help us maintain a high standard for security and privacy for our users. This includes encouraging responsible vulnerability research and disclosure. This policy sets out our definition of good-faith in the context of finding and reporting vulnerabilities, as well as what you can expect from us in return.
Expectations
When working with us according to this policy, you can expect us to:
- Work with you to understand and validate your report, including timely initial response to the submission;
- Work to remediate discovered vulnerabilities promptly; and
- Recognize your contribution to improving our security if you are the first to report a unique vulnerability, and your report triggers a code or configuration change.
Scope
The following are the list of platforms that are within this scope of the program.
- Ultra.cc Website [https://ultra.cc]
- Ultra.cc Control Panel [https://cp.ultra.cc]
- Ultra.cc App Hosting Solutions Infrastructure [
<servername>.usbx.me]
Out of Scope
- WHMCS Client Area [https://my.ultra.cc] - These should be reported to the WHMCS software developer via their Bug Bounty Program.
- Any other sub-domain not listed above.
- Security bugs that do not affect our default applications configuration.
- Security bugs that do not affect our dockerized containers.
- Timing attacks which reveal information.
- Methods to reveal information about other running processes.
- Denial-of-service attacks or other volume-based attacks.
- Phishing attacks.
- Usage of large-scale vulnerability scanners, scrapers, or automated tools that produce excessive amounts of traffic.
Rewards
Ultra.cc Website and User Control Panel
Category | UP TO* PayPal Credit | UP TO* Service Credit |
XSS | EUR 100 | EUR 200 |
XSS (Bypassing CSP) | EUR 200 | EUR 300 |
CSRF | EUR 300 | EUR 450 |
Authentication Bypass | EUR 500 | EUR 750 |
SQL Injection | EUR 1000 | EUR 1500 |
Arbitrary code execution | EUR 1000 | EUR 1500 |
Arbitrary code execution (with privilege escalation) | EUR 2000 | EUR 3000 |
Persistent code change | EUR 1000 | EUR 1500 |
Ultra.cc App Hosting Solutions Infrastructure
Category | UP TO* PayPal Credit | UP TO* Service Credit |
Authentication Bypass (SSH, FTP, VPN, etc.) | EUR 500 | EUR 750 |
Authentication Bypass of Supported Apps | EUR 100 | EUR 200 |
Local privilege escalation | EUR 500 | EUR 750 |
Payout Determination Policy
We determine payout values based on the risk and impact to our systems and users. Our evaluations are fair and honest, reflecting the actual security threat posed by the vulnerability. For instance, a researcher might identify a logical flaw, but if this flaw requires particular conditions that are unlikely to occur in a real-world scenario, the payout will be adjusted accordingly.
Additionally, vulnerabilities that involve accessing data already available to the researcher through another tab or session will be assessed based on the risk of unauthorized access or exposure. While we value all contributions, the payout for such findings will reflect their limited impact.
Scope & Eligibility Clarification
Rewards are offered only for vulnerabilities that:
- Fall strictly within the defined Scope section above; and
- Match one of the listed reward categories.
If a submission does not meet both conditions, it is not eligible for a reward, regardless of perceived impact or effort.
Out-of-Scope Findings
All other reported issues that are deemed outside the explicit scope above are not eligible for payment under this program.
However, at our sole discretion, if an out-of-scope report identifies a legitimate security improvement that provides meaningful value to Ultra.cc, we may choose to offer a small goodwill reward or service credit as a thank-you.
Such discretionary rewards:
- Are not guaranteed;
- Are not negotiable;
- Do not set precedent for future reports; and
- May be substantially lower than in-scope payouts.
Submission of a report does not imply entitlement to compensation.
Receiving Your Award
- The awards are categorized under two credit categories; you can opt for the following:
- PayPal Credit
- Service Credit
- To receive PayPal Credit, you must have a valid PayPal account.
- If you opt for service credit, it is not transferable and only be used with Ultra.cc services.
Ground Rules
- Make sure to check recent changelogs for any recently launched updates/features;
- Play by the rules. This includes following this policy, the Terms of Service any other relevant agreements;
- Report any vulnerability you’ve discovered promptly;
- Avoid violating the privacy of others, disrupting our systems, destroying data, and/or harming user experience;
- Only use the Ticket System to contact us with the technical details of discovered vulnerabilities;
- Handle the confidentiality of details of any discovered vulnerabilities according to our Disclosure Policy;
- Perform testing only on in-scope systems, and respect systems and activities which are out-of-scope;
- If a vulnerability provides unintended access to data: Limit the amount of data you access to the minimum required for effectively demonstrating a Proof of Concept; and cease testing and submit a report immediately if you encounter any user data during testing, such as Personally Identifiable Information (PII), or proprietary information. You may also request for an isolated server for you to further demonstrate your proof of concept;
- You should only interact with test accounts you own; and
- Do not engage in extortion.
Safe Harbor
When conducting vulnerability research according to this policy, we consider this research conducted under this policy to be:
- Authorized in view of any applicable anti-hacking laws, and we will not initiate or support legal action against you for accidental, good faith violations of this policy;
- Authorized in view of relevant anti-circumvention laws, and we will not bring a claim against you for circumvention of technology controls;
- Exempt from restrictions in our policies that would interfere with conducting security research, and we waive those restrictions on a limited basis; and
- Lawful, helpful to the overall security of the Internet, and conducted in good faith.
You are expected, as always, to comply with all applicable laws. If a third party initiated legal action against you and complied with this policy, we will take steps to make it known that your actions were conducted in compliance with this policy. If at any time you have concerns or are uncertain whether your security research is consistent with this policy, please submit a report through the Ticket System before going any further.
Disclosure Policy
If you believe you have discovered a vulnerability, please create a ticket through the Ticket System.
- The Report of your research must include the exact steps of reproduction of the vulnerability, with prompt descriptions. You may use this template to submit your report: https://github.com/ZephrFish/BugBountyTemplates/blob/master/Example.md
- Only use our official Support Ticket Platform for any inquiries regarding the program.
- Publicly disclosing your research/submission without explicit, written permission from Ultra.cc and evaluation is a straight violation of the Rules of this Bug Bounty Program, and you'll be ineligible for a reward.