Connect to Ultra OpenVPN

All Ultra.cc plans have complimentary VPN service included, which allows you to surf the web securely and anonymously by tunneling your internet traffic through your slot. We're using OpenVPN, a mature and secure VPN protocol.

This guide shows you how to get OVPN config files to be used for your OpenVPN clients and setting up OpenVPN clients.

Currently, our OpenVPN service only works with IPV4 addresses. Please disable IPV6 if you intend to use it.

Configure OpenVPN

Login to your User Control Panel and go to the Connect tab of your service.
Under OpenVPN access, you'll have 3 buttons that allow you to download 3 OVPN configs.

This means you can connect up to 3 devices to your slot's VPN, with each device having a config.

Download a config by clicking one of the 3 buttons. It'll download a zip file as {username}-{config number}.zip.
Opening the zip shows the following contents, as shown below. Extract them to a folder, to be used later.

Android

This short section will walk you through how to set up your OpenVPN Client in Android. For this guide, we'll be installing the ovpn profile in OpenVPN Connect, which is available on all Android devices.

Install OpenVPN Connect

Install the app from here: OpenVPN Connect.

Sync OVPN Files

Once installed, you can either sync your ovpn files to your Android or download it directly from your browser and extract it there.
The files are downloaded and extracted directly to the Downloads folder using Google's Files app in the screenshots below.

Run OpenVPN Connect

Tap the OpenVPN Connect icon. The first time you launched it, allow it to send notifications and tap Agree to the Data Collection Policy.
Tap the File Tab and accept File Access permission on your app
Navigate to where you extracted your .ovpn files. In this case, it'll be in the Downloads folder.
Select the .ovpn file displayed and click Import.
Once the profile is successfully added, tap Add.
Once done, tap the switch beside the profile you just added to connect to the slot VPN. Then allow the app to make a VPN connection request to connect successfully.
You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

iOS

This short section will walk you through how to set up your OpenVPN Client in iOS. For this guide, we'll be installing the ovpn profile in OpenVPN Connect, which is available on all iOS devices.

Install OpenVPN Connect

Install the app from here: OpenVPN Connect.

Sync OVPN Files

Once installed, sync your ovpn files to your iOS device via iTunes' File Sharing Window

Run OpenVPN Connect

Tap the OpenVPN Connect icon. The first time you launched it, allow it to send notifications and tap Agree to the Data Collection Policy.
Your profile will be shown in the File Tab. Tap Add to the screens below.
Then, Allow the app to add VPN configurations.
Once done, Just tap the switch beside the profile you just added to connect to the slot VPN.
You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

Linux

This short section will walk you through how to set up your OpenVPN Client in Linux. This guide will be using OpenVPN on Debian but should be similar on distributions such as Ubuntu, Linux Mint, and elementary OS. It's best to refer to your distributions' manuals for specific instructions.

Install OpenVPN Client

Open up your terminal and run the following command

sudo apt install openvpn ca-certificates

Navigate to where you saved your file (Assuming that you saved the zip file in ~/Downloads) and unzip it to /etc/openvpn

cd ~/Downloads
sudo unzip {username}-x.zip -d /etc/openvpn/

Then run OpenVPN using the following command

sudo openvpn {username}-x.ovpn

It'll show you the logs of the connection. Wait for a few minutes for it to connect successfully. You can also run the above command under screen or tmux
To stop the connection, do CTRL + C to stop the OVPN client.
You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

MacOS

This short section will walk you through how to set up your OpenVPN Client in macOS using Tunnelblick.

Install Tunnelblick

Download and install the stable version of Tunnelblick here: Tunnelblick Downloads

Set Up Tunnelblick

Once installed, you'll get a welcome screen that asks if you have configuration files or not. Click I have configuration files
Extract your configuration files into a folder. We'll name the folder ultra
Add an extension of .tblk at the end of the folder name, which in this case is ultra.tblk When you do this the icon for the folder will change to an icon for a Tunnelblick VPN Configuration.
Drag and drop ultra.tblk onto the Tunnelblick icon in the menu bar to install it.

When asked to install configuration for all users, click Only Me. After that, you'll get a notification that the config file has been installed.

Run Tunnelblick

To connect, simply right-click the Tunnelblick icon and click Connect ultra. You'll get confirmation that it's successfully connected.
You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

Windows

This short section will walk you through how to set up your OpenVPN Client in Windows.

Install OpenVPN GUI

Download and install the appropriate version of OpenVPN GUI here: OpenVPN GUI Downloads

Set Up OpenVPN GUI

Copy the contents of the config to this folder: C:\\Program Files\\OpenVPN\\config

Run OpenVPN GUI

Launch OpenVPN GUI. It'll launch an icon in your Taskbar.
To connect to your VPN, just right-click the icon and select Connect. A window will show containing the logs of the VPN connection.
You'll be successfully connected when the icon's screen changed to green.

You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

Troubleshooting OpenVPN GUI

In case there are errors related to the Initialization Sequence. For example:

DHCP SERV =
DHCP LEASE OBTAINED = 2021-XX-YY 12:21:40
DHCP LEASE EXPIRES = 2021-YY-XX 12:21:40
DNS SERV =
Initialization Sequence Completed With Errors

Then, this is an issue with the TCP/IP stack of your Windows installation. You can attempt to fix it with the steps illustrated HERE.

If you require further assistance, you can open a support ticket here!

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