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Connect to Ultra OpenVPN

All Ultra.cc plans include complimentary VPN service. This allows you to route your internet traffic through your Ultra.cc service using OpenVPN.
OpenVPN is a mature and widely supported VPN protocol.
This guide will show you how to download your Ultra.cc OpenVPN configuration files and import them into OpenVPN clients on different operating systems.

Currently, the Ultra.cc OpenVPN service only works with IPv4 addresses. Please disable IPv6 if you intend to use it.

If an existing OpenVPN profile stops working, download a fresh OpenVPN configuration from the User Control Panel and re-import it into your OpenVPN client.

Configure OpenVPN

Log in to your User Control Panel.
Go to the Connect tab of your service.
Under OpenVPN access, you will see 3 buttons that allow you to download 3 separate OVPN configurations.

This means you can connect up to 3 devices to your Ultra.cc OpenVPN service.
Each device should use its own configuration file.

Download a configuration by clicking one of the 3 buttons.
The file will download as a .zip archive, usually named in the format: {username}-{config number}.zip.
Extract the .zip archive to a folder on your device.
The extracted files will be used later when importing the OpenVPN profile into your OpenVPN client.

Android

This section explains how to set up OpenVPN on Android using OpenVPN Connect.

Install OpenVPN Connect

Install OpenVPN Connect from the Google Play Store: OpenVPN Connect.

Sync OVPN Files

Once installed, you can either sync your ovpn files to your Android or download it directly from your browser and extract it there.
The files are downloaded and extracted directly to the Downloads folder using Google's Files app in the screenshots below.

Run OpenVPN Connect

Tap the OpenVPN Connect icon. The first time you launched it, allow it to send notifications and tap Agree to the Data Collection Policy.
Tap the File Tab and accept File Access permission on your app
Navigate to where you extracted your .ovpn files. In this case, it'll be in the Downloads folder.
Select the .ovpn file displayed and click Import.
Once the profile is successfully added, tap Add.
Once done, tap the switch beside the profile you just added to connect to the slot VPN. Then allow the app to make a VPN connection request to connect successfully.
You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

iOS

This section explains how to set up OpenVPN on iOS using OpenVPN Connect.

Install OpenVPN Connect

Install the app from the App Store: OpenVPN Connect.

Sync OVPN Files

Once installed, sync your ovpn files to your iOS device via iTunes' File Sharing Window

Run OpenVPN Connect

Tap the OpenVPN Connect icon. The first time you launched it, allow it to send notifications and tap Agree to the Data Collection Policy.
Your profile will be shown in the File Tab. Tap Add.
Then, Allow the app to add VPN configurations.
Once done, Just tap the switch beside the profile you just added to connect to the slot VPN.
You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

Linux

This section explains how to set up OpenVPN on Linux. The example commands below use Debian/Ubuntu-based distributions, but the process should be similar on other distributions.
For distribution-specific instructions, refer to your distribution’s documentation.

Install OpenVPN Client

Open up your terminal and run the following command

sudo apt update
sudo apt install openvpn ca-certificates unzip

Navigate to where you saved your file (Assuming that you saved the zip file in ~/Downloads) and unzip it to /etc/openvpn

cd ~/Downloads
sudo unzip {username}-x.zip -d /etc/openvpn/

Then run OpenVPN using the following command

sudo openvpn {username}-x.ovpn

It'll show you the logs of the connection. Wait for a few minutes for it to connect successfully. You can also run the above command under screen or tmux
To stop the connection, do CTRL + C to stop the OVPN client.
You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

MacOS

This section explains how to set up OpenVPN on macOS using Tunnelblick.

Install Tunnelblick

Download and install the stable version of Tunnelblick here: Tunnelblick Downloads

Set Up Tunnelblick

Once installed, you'll get a welcome screen that asks if you have configuration files or not. Click I have configuration files
Extract your configuration files into a folder. We'll name the folder ultra
Add an extension of .tblk at the end of the folder name, which in this case is ultra.tblk When you do this the icon for the folder will change to an icon for a Tunnelblick VPN Configuration.
Drag and drop ultra.tblk onto the Tunnelblick icon in the menu bar to install it.

When asked to install configuration for all users, click Only Me. After that, you'll get a notification that the config file has been installed.

Run Tunnelblick

To connect, simply right-click the Tunnelblick icon and click Connect ultra. You'll get confirmation that it's successfully connected.
You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

If Tunnelblick shows a warning about an outdated or deprecated option in your OpenVPN configuration, download a fresh OpenVPN configuration from the User Control Panel and re-import it.

Windows

This section explains how to set up OpenVPN on Windows using OpenVPN GUI.

Install OpenVPN GUI

Download and install the appropriate version of OpenVPN GUI here: OpenVPN GUI Downloads

Set Up OpenVPN GUI

Extract the OpenVPN configuration .zip file downloaded from the User Control Panel.
Copy the contents of the config to this folder: C:\\Program Files\\OpenVPN\\config.
Depending on your Windows permissions, you may need administrator access to copy files into this folder.

Run OpenVPN GUI

Launch OpenVPN GUI. It'll launch an icon in your Taskbar.
To connect to your VPN, just right-click the icon and select Connect. A window will show containing the logs of the VPN connection.
You'll be successfully connected when the icon's screen changed to green.

You can also confirm that you've successfully connected by visiting What Is My Ip Address. You'll see the server's IP address listed.

Troubleshooting OpenVPN GUI

In case there are errors related to the Initialization Sequence, for example:

DHCP SERV =
DHCP LEASE OBTAINED = 2021-XX-YY 12:21:40
DHCP LEASE EXPIRES = 2021-YY-XX 12:21:40
DNS SERV =
Initialization Sequence Completed With Errors

Then, this is an issue with the TCP/IP stack of your Windows installation. You can attempt to fix it with the steps illustrated HERE.

If you require further assistance, you can open a support ticket here!