Set Up an Automatic Payment PayPal Subscription
This guide shows you how to set up an automatic PayPal subscription for your Ultra.cc service. It is intended for clients who previously used another payment method and now want to use PayPal for automatic recurring payments. A PayPal subscription is a pre-approved payment agreement between you and PayPal. After it is created, future invoices for the related service can be paid automatically through PayPal.
Prerequisites
- Make sure you are logged in to your Client Area.
- Make sure your service has an unpaid invoice that is not overdue.
- Make sure you do not already have an active PayPal subscription for the same service.
- If you recently changed, upgraded, downgraded, cancelled, or replaced a service, review your PayPal automatic payments and cancel any subscription you no longer need.
- If you are unsure whether you already have an active PayPal subscription, check your PayPal automatic payments before continuing.
- You can manage or cancel automatic payments in PayPal using PayPal’s official guide here.
Set Up the PayPal Subscription
- Log in to your Client Area.
- Click on View All next to Unpaid Invoices.
- On the next screen, click on the red Unpaid button.
- Then click on the PayPal Subscribe button at the top right of the page.
- On the next screen, you will be asked to select one of the cards linked to your account and then you will be able to create the subscription by clicking the Agree & Subscribe button.
Done! A PayPal subscription was created for the plan you just ordered.
Report Duplicate Payments
- If more than one PayPal subscription is active for the same service, PayPal may send more than one payment. This can cause duplicate payments or overpayments.
- Duplicate payments, overpayments, and forgotten recurring payments are handled according to the Terms of Service.
- If you believe a duplicate payment or overpayment occurred, open a support ticket from your Client Area and include as much payment information as possible, such as:
- Invoice number
- PayPal transaction ID
- PayPal email address
- Payment amount
- Payment date and time
If you require further assistance, you can open a support ticket here.